Department of the Navy Civilian Human Resources Benefits Contact Center

Notice ID:

N0018922R0007

Department/Ind. Agency:

DEPT OF DEFENSE

Sub-tier:

DEPT OF DEFENSE

Sub Command:

NAVSUP FLT LOG CTR NORFOLK

Office:

NAVSUP FLT LOG CTR NORFOLK

All Dates/Times are:

(utc-05:00) eastern standard time, new york, usa

Updated Published Date:

nov 24, 2021 08:34 am est

Original Published Date:

0000-00-00 00:00:00

Original Response Date:

dec 02, 2021 03:00 pm est

Inactive Policy:

15 days after date offers due

Updated Inactive Date:

dec 17, 2021

Original Inactive Date:

dec 17, 2021

Initiative:

• None***--***

Original Set Aside:

8(a) set-aside (far 19.8)

Product Service Code:

r431 - support- professional: human resources

NAICS Code:

561422 - telemarketing bureaus and other contact centers

Original Set Aside:

This requirement provides for the establishment and operation of the Department of the Navy (DON) Civilian Human Resources Benefits Contact Center (HRBCC), a dedicated single service contact center (contractor personnel will be dedicated to the taskings within the enclosed PWS). Please see the attached Request for Proposal and incorporated Performance Work Statement for full details.

ATTENTION CODE 301 1968 GILBERT STREET SUITE 600

NORFOLK , VA 23511-3392

USA

Primary Point of Contacts:

Erik De Santis

Secondary Point of Contact:

Chelsey Crawford